Before returning your unit to us for warranty service, please confirm your brand is on our list of warranty brands serviced (visit our consumer, professional or proctor/tv pages for the list), and confirm your unit is within the manufactuerers warranty period. Please include a copy of your original proof of purchase to validate the product's warranty. Print, complete and include our service request form (link to form on the bottom of this page) and include it along with your proof of purchase and return or drop off your unit to the address listed on the service request form.
Units not meeting the conditions of the manufacturers warranty will be subject to the conditions noted on the out of warranty section below. Once the return is complete we will notify you to arrange for payment and pick up or return to you. Repair times vary with backlog and parts receipt. If you have questions or for status of your repair, please contact us by phone at (847) 640-1890 or by email at customerservice@midwestaudio.net...
